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Product/Service Usage Questions

Last updated on Oct 26, 2025

Q: How do I create and deploy a new server?
A: Use the Doprax dashboard to configure and deploy your server. Choose the desired specifications and click "Deploy."


Q: What are the supported programming languages and frameworks?
A: Doprax supports all major languages (Python, Node.js, Java, etc.) and frameworks (Flask, Django, React, etc.).


Q: Can I integrate Doprax with external tools like GitHub?
A: Yes, Doprax allows you to link your GitHub repository for seamless deployment.


Q: Where can I see my free quota for traffic usage?
A: Check the Network tab of your VM to view your free traffic quota.


Q: Can I assign an IPv6 address to my VM?
A: All VMs come with an IPv6 address by default.


Q: Can I transfer files to this virtual server?
A: Yes, use the scp command or any file transfer tool to move files from your local machine to the server.


Q: How do I monitor my server’s performance?
A: Use the Metrics tab in your Doprax dashboard to monitor CPU, memory, and network usage.


Q: How fast is Vultr compared to OVH?
A: Vultr servers usually offer 1 to 2 Gbps (1,000 to 2,000 Mbps), which is much faster than OVH.


Q: Why are my VMs running too slow?
A: Check the following:

  • CPU and RAM usage – Overloaded resources reduce performance.

  • ISP restrictions – Your provider might be throttling your IP.

  • Running processes – Use top or htop to check background activity.

  • Disk space – Run df -h to ensure the disk isn’t full.

  • Datacenter location – Far locations can increase latency.


Q: My VPS connection keeps dropping, and I can’t maintain a stable SSH session. What should I check?
A: Frequent disconnects could be due to:

  • Network issues from your ISP – try a VPN or different network.

  • High packet loss – Run ping [your_server_IP] -t to check for lost packets.

  • Firewall blocking SSH traffic – Disable Cloudflare proxy if used.

  • Low system resources – High CPU or RAM usage may cause crashes.


Q: I need a test IP before purchasing a VPS to check network speed. Can you provide one?
A: No, Doprax does not provide test IPs for security reasons. You can deploy a small instance, test the connection, and delete it if it doesn’t meet your needs.


Q: I have a server with 4 vCPU, 8GB RAM, 80GB disk, and 20TB traffic. Can I extend the RAM and storage?
A: This depends on the provider. Some allow live upgrades, while others require migration to a new plan. Check your cloud provider’s documentation.


Q: I am trying to set up a V2Ray server and use my router as the client. Is there any documentation on how to configure my router properly?
A: Configuration varies by router model. Check if your router supports V2Ray or Shadowsocks. Alternatively, install a client on a device behind the router and forward traffic.


Q: Why can’t I use WARP or other UDP-based services on Hetzner?
A: Hetzner servers on Doprax have limited outbound UDP rules to prevent abuse. For full UDP support, use OVH or Vultr.


Q: Is there documentation available on configuring a router to connect to a VPS from Doprax?
A: Doprax does not have specific router guides, but general VPN and proxy guides can help. Ensure your VPS firewall allows incoming connections.


Q: What is Rescue Mode and when should I use it?
A: Rescue Mode lets you boot a temporary environment to recover lost SSH access, reset passwords, fix misconfigurations, or back up files. It does not affect existing data unless modified manually.


Q: Does enabling Rescue Mode cost extra?
A: No, Rescue Mode is free and included with your plan.


Q: Can I open port 25 (SMTP) for email sending?
A: Port 25 is blocked by default on all Doprax data centers to prevent spam. Use ports 587 or 465 for secure mail relaying.


Q: How can I restore access if SSH port is filtered or closed?
A: Use the Rescue Mode console from your VM dashboard to temporarily log in and modify SSH configurations or open firewall ports.