Q: If I delete my server, do I pay for the whole thing?
A: No. Doprax uses pay-per-hour billing — you only pay for the active time.
Q: How can I transfer files to my VPS?
A: Use the scp command or SFTP to move files between your local machine and the server.
Q: Can I assign multiple IPs to a single server?
A: Not yet. Currently, each server has one IP. Future updates may allow multiple.
Q: Can I use my VPS for crypto mining?
A: Absolutely not. Mining is strictly prohibited and may lead to immediate account suspension.
Q: Can I deploy machine learning or AI models?
A: Yes. Doprax supports frameworks like Flask, FastAPI, TensorFlow, and PyTorch.
Q: Can I host a game server on Doprax?
A: Yes, as long as it complies with Doprax’s Terms of Service.
Q: How do I back up my data?
A:
-
Use the Snapshot feature for full backups.
-
Optionally, copy files to external storage (Google Drive, AWS S3, etc.).
Q: Does Doprax offer Windows servers?
A: No. Windows is not supported due to licensing restrictions.
Q: How can I request a PTR (Reverse DNS) record?
A: Contact Doprax support and provide your server IP and desired PTR value.
Q: Can I get all my server IPs and passwords in one file?
A: No, for security reasons you must retrieve each manually from your dashboard.
Q: How can I connect my domain to Cloudflare, and why does SSH stop after enabling the proxy?
A:
-
Doprax subdomains are already under Cloudflare — no manual setup needed.
-
For custom domains, add them to your Cloudflare account and update nameservers.
-
Cloudflare proxy (orange cloud) only supports HTTP/HTTPS. SSH won’t work under proxy; disable it (turn cloud gray) for SSH access.
Q: Why is VM deployment slow or stuck?
A:
-
High demand in datacenter.
-
Too many VMs created or deleted rapidly.
-
Wait a few minutes and refresh. Each VM takes ~3 minutes to deploy.
Q: Can I disable IPv6 on my VPS?
A: Yes. Run:
sudo sysctl -w net.ipv6.conf.all.disable_ipv6=1
Or request support to disable it permanently.
Q: Is it okay to frequently create and delete many servers?
A:
-
Hetzner: Not recommended — can cause IP issues.
-
Other providers: Allowed, but you’ll still be billed for the first hour per VM.
Q: How do I fix OpenVPN login issues?
A: OpenVPN creates .ovpn files with credentials in /etc/openvpn/ or /home/user/.
If missing, reset the password with passwd.
Q: My server password doesn’t work — what should I do?
A: Verify it in your control panel. If incorrect, reset it or use Rescue Mode to regain access.
Q: My server isn’t rebooting. Why?
A:
-
High CPU or RAM usage may prevent shutdown.
-
Corrupted filesystem (run
fsck). -
Try rebooting via control panel.
Q: How can I link an Iranian IP server to a domain?
A: You can, but some registrars block Iranian IPs. Use Cloudflare DNS as a bridge.
Q: Can I assign one domain to multiple servers?
A: Yes, via DNS load balancing or a reverse proxy (e.g., Nginx).
Currently, Doprax allows one domain per server.
Q: Can I upgrade RAM or storage later?
A: Depends on the provider — some support live upgrades, others require migration.
Q: My Hetzner IP is blocked by ISPs — what now?
A: Request an IP change (costs ~$1). Other providers require creating a new server.
Q: Can I open port 25 for sending emails?
A: No, it’s blocked by default. Use ports 587 or 465 instead.
Q: How can I restore SSH access if port 22 is filtered?
A: Boot into Rescue Mode and modify SSH or firewall configs.
Q: Can I use Rescue Mode to recover data from a deleted server?
A: No. Once a server is deleted, its data is permanently erased.