Q: If I delete my server, do I pay for the whole thing?
A: No. Doprax uses pay-per-hour billing — you only pay for the active time.
Q: How can I transfer files to my VPS?
A: Use the scp command or SFTP to move files between your local machine and the server.
Q: Can I assign multiple IPs to a single server?
A: Not yet. Currently, each server has one IP. Future updates may allow multiple.
Q: Can I use my VPS for crypto mining?
A: Absolutely not. Mining is strictly prohibited and may lead to immediate account suspension.
Q: Can I deploy machine learning or AI models?
A: Yes. Doprax supports frameworks like Flask, FastAPI, TensorFlow, and PyTorch.
Q: Can I host a game server on Doprax?
A: Yes, as long as it complies with Doprax’s Terms of Service.
Q: How do I back up my data?
A:
-
Use the Snapshot feature for full backups.
-
Optionally, copy files to external storage (Google Drive, AWS S3, etc.).
Q: Does Doprax offer Windows servers?
A: No. Windows is not supported due to licensing restrictions.
Q: How can I request a PTR (Reverse DNS) record?
A: Contact Doprax support and provide your server IP and desired PTR value.
Q: Can I get all my server IPs and passwords in one file?
A: No, for security reasons you must retrieve each manually from your dashboard.
Q: How can I connect my domain to Cloudflare, and why does SSH stop after enabling the proxy?
A:
-
Doprax subdomains are already under Cloudflare — no manual setup needed.
-
For custom domains, add them to your Cloudflare account and update nameservers.
-
Cloudflare proxy (orange cloud) only supports HTTP/HTTPS. SSH won’t work under proxy; disable it (turn cloud gray) for SSH access.
Q: Why is VM deployment slow or stuck?
A:
-
High demand in datacenter.
-
Too many VMs created or deleted rapidly.
-
Wait a few minutes and refresh. Each VM takes ~3 minutes to deploy.
Q: Can I disable IPv6 on my VPS?
A: Yes. Run:
sudo sysctl -w net.ipv6.conf.all.disable_ipv6=1
Or request support to disable it permanently.
Q: Is it okay to frequently create and delete many servers?
A:
-
Hetzner: Not recommended — can cause IP issues.
-
Other providers: Allowed, but you’ll still be billed for the first hour per VM.
Q: How do I fix OpenVPN login issues?
A: OpenVPN creates .ovpn files with credentials in /etc/openvpn/ or /home/user/.
If missing, reset the password with passwd.
Q: My server password doesn’t work — what should I do?
A: Verify it in your control panel. If incorrect, reset it or use Rescue Mode to regain access.
Q: My server isn’t rebooting. Why?
A:
-
High CPU or RAM usage may prevent shutdown.
-
Corrupted filesystem (run
fsck). -
Try rebooting via control panel.
Q: How can I link an Iranian IP server to a domain?
A: You can, but some registrars block Iranian IPs. Use Cloudflare DNS as a bridge.
Q: Can I assign one domain to multiple servers?
A: Yes, via DNS load balancing or a reverse proxy (e.g., Nginx).
Currently, Doprax allows one domain per server.
Q: Can I upgrade RAM or storage later?
A: Depends on the provider — some support live upgrades, others require migration.
Q: My Hetzner IP is blocked by ISPs — what now?
A: Request an IP change (costs ~$1). Other providers require creating a new server.
Q: Can I open port 25 for sending emails?
A: No, it’s blocked by default. Use ports 587 or 465 instead.
Q: How can I restore SSH access if port 22 is filtered?
A: Boot into Rescue Mode and modify SSH or firewall configs.
Q: Can I use Rescue Mode to recover data from a deleted server?
A: No. Once a server is deleted, its data is permanently erased.
Q: I can't connect to my server over SSH — what should I do?
A: The password may not be set yet, so wait a few minutes and try again. If it still fails, use the Doprax web terminal, which uses private key authentication and doesn't depend on port 22. If your ISP is filtering SSH, the web terminal or Rescue Mode can get you in. If the server is fully unresponsive to ping, contact support so we can check it.
_____________________________________________________________________________________________________________ Q: How do I change or add IPs to my server? I
A: P changes are only available on Hetzner servers, for a small fee shown before you confirm — you can do this yourself from your server's management options. For other providers, IP changes aren't possible; create a new server and it will be assigned a new IP automatically. On ProVM, you can now add up to 5 additional IPv4 addresses to a single VM ($1/month each, plus a one-time $1 setup), applied on a quick reboot.